User Research

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Excerpt From User Research Findings

Our team’s research methods were:

Contextual Inquiry

The Contextual Inquiry included observation of the behaviors of three participants in their college dorm as they communicated with their family and friends remotely.

Electronic Survey

27 students completed the electronic survey. The survey asked a series of questions about student preferences and mediums of communication.

I contributed by writing survey questions and analyzing the returned data.

Diary Study

The diary study consisted of seven participants who logged their communications over a five-day period.

I contributed by acting as a facilitator of the study and participant recruiter. I analyzed data of all the participants to look for similarities and trends.

Related Work Review

Each team member read related academic work for discussion and comparison of findings at team meetings.

See Supplementary Materials (PDF)